Product Information
Resolve user inquires
instantly with precision
and speed
Simplify the customer service process today!
Go4Clients AI Voice Assistants.
Automate the most common inquiry or request processes:
Price Inquiries
During the call, the virtual agent will request details of the product or service of interest and provide updated information on prices, discounts, promotions, and payment options. If the customer has more questions or needs a personalized quote, the agent will transfer the inquiry to a sales representative.
Product or Service Information
Customers calling your company interested in product or service details will have a conversation with a virtual agent. It will provide detailed descriptions, features, prices, and availability and answer frequently asked questions.
Schedule Appointments or Reservations
The virtual agent will coordinate the preferred date and time of the appointment, and the agent will schedule it on your calendar automatically according to availability. Notifications will be sent via Email, SMS, or WhatsApp for confirmation
.
Order or Service Status
When a customer calls to inquire about their order, the virtual agent will request identification and order number, then provide a detailed status update, including any delays or delivery confirmation.
Basic Technical Support
If a customer has minor technical issues, the virtual agent will request specific information to guide them with quick answers. For human assistance, it will transfer the call to the appropriate department.
Complaint or Claim Follow-Up
If a customer calls regarding a complaint or claim follow-up, the virtual agent will record and update the status, including actions taken and resolution time. The agent will transfer the call to the appropriate team for further information
Information Update
To update account information, the virtual agent will conduct an authentication call with the customer, ask security questions, and update data such as address, contact number, and identification. Changes will be confirmed via SMS, Email, or WhatsApp notifications.
Return Policies and Warranty Information
The virtual agent will handle inquiries about return policies and warranties, providing details on conditions, timeframes, procedures, coverage, and process duration. It will guide the customer to start a process immediately if necessary.
AI Voice Virtual Agents Available 24/7
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