AI assistant negotiates overdue credit with a client. It offers different payment options since the user does not have the full amount to settle the debt.
A credit union hires AI to collect overdue portfolios from clients. The client on this call does not agree to pay the debt due to liquidity issues. The AI negotiates options.
The AI calls a user to collect overdue accounts. The client is annoyed due to receiving frequent collection calls. The AI maintains a neutral tone in response.
Carlos owes more than 1M pesos and refuses to engage in a proper conversation. He gives evasive answers. He is a difficult client, but the AI manages to reach a payment agreement.
Catalina owes 3M pesos. The AI calls to collect, setting payment deadlines. Faced with refusal, the AI offers partial payment options while Catalina organizes her finances; she accepts.
Catalina still has not paid the debt and is contacted again after 30 days overdue. The client claims to have made an agreement, but the AI detects that there are no active agreements. It offers other options.
Sofía, an AI from Credicobranza, calls a user with a 12M pesos debt. Being 20 days overdue, installment payments do not apply. The client refuses to pay. The AI then offers discounts to negotiate the payment. Finally, it transfers the case to a human agent to negotiate payment dates.
The user distrusts the AI call and believes it is a scam. She asks how to verify that it is actually from the bank. The AI explains how to validate that the call is legitimate. The client agrees to make the payment before the due date. The AI sends a notification.
Banco Mundial hires an AI assistant to collect outstanding accounts. Sofía calls Santiago, who owes 10M pesos from an overdue invoice. Sofía offers 3 payment alternatives. Santiago negotiates based on the options provided and chooses to split the debt into installments.
An AI assistant from Celucell calls to offer mobile plans. The client gives a spending limit, and the AI offers a plan based on what the user is currently paying with their provider. The prospect asks questions about pricing and shipping. The AI activates a plan with a discount for same-day porting.
A patient calls Clínica Occidente to schedule an appointment. The AI assistant handles the call, offering specialties, doctors, and available days and times based on the schedule. The patient asks if there are openings for the weekend. The AI schedules the appointment for Saturday and sends a notification with details.
A patient calls KA. The AI handles Manuela’s call to schedule her appointment. Manuela asks for a specific doctor, but the AI only offers available doctors. The AI finds upcoming available dates in the schedule. Manuela schedules her appointment. The AI sends the information to her phone.
Angela registered through an advertisement on Go4Clients about AI voice assistants. Once the form was completed, the AI follows up on her registration to provide more information and offer a demo with an expert for further details. Angela asks questions, the AI addresses her concerns, and finally a virtual DEMO is scheduled.
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