This Privacy Policy describes how Go4Clients and go4clients.ai collect, use, disclose, protect and otherwise process your personal information when you access or use our websites, applications, platforms, APIs, integrations and related services (collectively, the “Services”). By accessing or using our Services, you accept the practices described in this policy.
Premium Toll-Free Number (PTFN) Service and Code of Conduct
The Premium Toll-Free Number (PTFN) service provided by Go4Clients is designed to facilitate high-quality, high-integrity A2P business communications, and does not permit spam or messages sent without consent. To protect both networks and consumers from abuse, Go4Clients applies a basic code of conduct that establishes best practices for sending messages and generating content.
Although these best practices do not constitute legal advice, messages sent through the Go4Clients network must comply with applicable laws and regulations, including, among others, the Telephone Consumer Protection Act (TCPA) of the Federal Communications Commission (FCC).
Go4Clients may, at its discretion, review accounts to verify compliance with these policies and best practices. Non-compliance may result in:
Suspension of sending rights for a provisioned number.
Restriction of access to high-volume sending.
Suspension of the right to provision new numbers.
Full suspension of network services.
Repeated non-compliance with these policies may result in the termination of all network services.
1. Information We Collect
We may collect and process the following types of information:
a) Personal Information You Provide
When you sign up or interact with our services, we may collect:
Full name
Email address
Phone number
Professional and company contact information
Other information you provide directly to enable product features
b) Registration / Account Creation
Many of our services require you to register with a Go4Clients account. During registration, you may be
asked for:
Name, email, mobile number, country, time zone
Company name, address, phone and website
Third-party account credentials (for example, PayPal)
SMS providers and other additional information
This data is used to contact you about our products/services and to set up your account.
c) Online Purchases / Payments
We may collect billing or payment information if you purchase services. This includes:
Credit card or billing details
Related contact details for transaction support
This information allows us to process payments and provide the services you purchased.
d) Usage Information
We collect data about how you interact with our Services, including:
Technical device data
IP addresses
Pages visited and actions on the platform
Communications metadata (SMS/voice)
Cookies and similar technologies
This information is collected automatically.
e) Other Information We Collect
We may request information through forms to improve the services. This may include:
Name, address, mobile number, country, email, billing data
Title, gender, date of birth, interests
How you heard about Go4Clients
Depending on the form, this data may or may not be required.
2. How We Use Your Information
We use the information collected to:
Provide, operate and improve our Services
Personalize the experience and perform analytics
Communicate with you and respond to inquiries
Monitor usage trends and optimize performance
Comply with legal obligations and protect our rights
We do not use your data to train external artificial intelligence models without your explicit consent.
3. Cookies and Similar Technologies
We use “cookies” and similar technologies on our websites and platforms. These:
Help improve access to the site
Recognize returning users to improve the experience
Track interests and session activity
Cookies can save login time and help identify usage patterns. You can set your
browser to manage or block cookies. Blocking them may affect functionality.
We also use cookies to improve the user experience and the quality of the service.
4. End User Information and Analytics
To provide you with analytics reports, we may collect information from your End Users (as defined in our Terms). This includes:
Device-specific information: phone number, mobile network, browser
Country and city location
Online behavior and campaign preferences
By using our platforms and providing End User information, you confirm that you are authorized to share such information with us for the purposes described here.
5. Use and Sharing of Information
Go4Clients is the owner of the information collected through its websites/platforms. We have access to the information voluntarily provided by users through email, forms or interaction on the platform. This includes:
Communications metadata related to SMS/Voice services
Technical and behavioral information about use of the service
We do not sell or rent this information. We only share it:
As necessary to provide requested services
To comply with legal processes
To protect our rights, property or reputation
To prevent fraud or address security issues
If the user expressly authorizes it
6. Data Retention and Deletion
We retain data:
While your account is active
As necessary to provide our Services
To meet legal requirements
You may request deletion of your data by writing to info@go4clients.com with the subject: DELETE INFORMATION, including your account details.
7. Data Security
We implement technical and organizational measures to protect your data, including:
SSL encryption during data transmission
Restricted access to sensitive information for authorized personnel only
Secure storage of personal data
Your information may be processed on servers outside your country of residence.
8. International Data Transfers
If your data is transferred outside your country, we will take reasonable steps to ensure it is protected in accordance with this policy.
9. User Rights and Control
You may:
Access your account data
Request correction of incorrect information
Request deletion of your information
Unsubscribe from emails using the corresponding link
To exercise these rights, contact us at the address listed below. We may refuse requests that are repetitive, excessive or that compromise the privacy of others.
10. Minors Policy
You must be at least 18 years old to use our platforms. Do not allow minors to access your account.
Non-compliance may result in restrictions, suspension or cancellation of the account. If you believe a
violation of this policy has occurred, report it to info@go4clients.com with the relevant information.
Our platforms are not directed to anyone under 18 and we do not knowingly collect their data.
11. Updates to This Policy
This policy may change. We will post updates on this page. If there are significant changes, we will notify you prominently on our sites.
12. Text Messages (SMS) and Consent Data
If you agree to receive text messages (SMS) from Go4Clients, for example by checking the authorization box on the account signup form, we handle your information as follows:
What messages we send: account updates, notifications and reminders related to your account and the Services, and follow-up on your signup and account verification.
Other channels: if you authorize it when you sign up, we may also contact you by WhatsApp, phone call and email for the same purposes, and to send you marketing communications about Go4Clients services.
Voluntary consent: consent to receive text messages is not a condition of purchasing or using our Services.
Consent data we keep: your mobile phone number, the date and time you gave your consent, the authorization text you accepted, the page or form from which you provided it, and the IP address from which it was submitted. We keep it as proof of your consent and to comply with legal and telecommunications network obligations.
We do not share your mobile information for marketing purposes: your phone number, your text message consent data and any other mobile information are not sold, rented or shared with third parties or affiliated companies for marketing or promotional purposes. They are shared only with providers or subcontractors who help us deliver the messaging service, such as telecommunications carriers or SMS providers, and only for that purpose.
How to opt out and get help: you can opt out at any time by replying STOP to any message. For help, reply HELP or write to us at [email protected]. After you opt out, we will stop sending you text messages, except for a confirmation of the opt-out.
Rates: message and data rates from your carrier may apply. Message frequency may vary depending on your account activity.
Retention and deletion: we keep consent records while your account is active and for as long as necessary to demonstrate compliance with legal obligations. You may request deletion of your data as described in section 6.
13. Conversion Measurement and Advertising
When you sign up or submit a form to us, we may use your email address, your phone number (with country code) and your first and last name to measure the effectiveness of our campaigns and improve our communications. To do this:
We send that data to the analytics and advertising tools we use (for example, Google Tag Manager, Google Analytics, Google Ads and social media platforms), which may hash it before processing it and use it to associate a conversion, such as a signup or a demo request, with a campaign.
We use this data only to measure conversions and optimize our campaigns. We do not sell or rent this information.
These platforms process the data in accordance with their own privacy policies.
You can ask us to stop using your data for these purposes by writing to [email protected].
Campaign source and attribution data. To know which campaign, ad or platform brought you to our site, we may store and read the following data:
Storage in your browser (up to 90 days): the parameters of the address you arrived from, such as UTM tags (source, medium, campaign, content and term) and the click identifiers of ad platforms (for example gclid, gbraid and wbraid from Google, fbclid from Meta and ttclid from TikTok), along with the page you landed on and the page you came from. We do this so this information is not lost if you browse our site before completing a form.
Analytics and advertising cookies: when the corresponding tools are active on our site, we read the cookies they set, such as _fbp and _fbc (Meta), _ttp (TikTok), _gcl_aw (Google Ads) and _ga (Google Analytics client ID).
When they are sent: if you complete a form, such as the demo request or account signup form, this data is sent along with the rest of the information you provide to our contact management system (CRM), and we use it to measure and attribute conversions to campaigns and to prepare internal reports. It may also be shared with the corresponding advertising and analytics platforms to measure conversions, as described in this section.
How to control it: you can delete this data by clearing site data and cookies in your browser settings, or block tracking cookies. If you do, some of this data will not be collected, and this does not affect your use of the Services. You can also write to us at [email protected] to ask us to stop using it.
We do not sell this information or rent it to third parties.
14. Contact
If you have questions or want to exercise your rights, contact us at:
Weston, Florida